Plain Roasted Makhana | PureBite

Last Updated: August 2026

At PureBites, we are committed to delivering fresh, premium-quality makhana (fox nuts) right to your doorstep. Every order is carefully packed to preserve freshness, crunch, and taste.

Order Processing

All orders are processed after successful payment confirmation.

• Orders are processed within 1–2 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During festive seasons or promotional sales, order processing may take slightly longer.

Shipping Time

Estimated delivery timelines are as follows:

• Metro Cities: 2–4 Business Days
• Other Cities: 3–6 Business Days
• Remote Areas: 5–8 Business Days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances.

Shipping Charges

• Free Shipping on orders above ₹499.
• Orders below ₹499 will incur a standard shipping fee calculated during checkout.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email or SMS containing your tracking details.

• Tracking Number
• Courier Partner Details
• Tracking Link

Packaging

We take extra care to ensure your makhana reaches you fresh and crunchy.

• Hygienically packed.
• Airtight sealed to maintain freshness.
• Protected during transit.
• Packed using food-grade packaging materials.

Delivery Attempts

Our courier partners generally make up to three delivery attempts before returning the package to us.

• Please ensure someone is available to receive your order.
• Additional shipping charges may apply for re-shipping returned orders.

Incorrect Shipping Address

Please verify your shipping address and contact number before placing an order. PureBites is not responsible for delivery failures caused by incorrect or incomplete customer information.

• Incorrect Address
• Incomplete Address
• Incorrect Phone Number

Damaged or Missing Items

If your package arrives damaged, opened, contains incorrect items, or has missing products, please contact us within 48 hours of delivery.

• Provide your Order Number.
• Share clear photos of the package.
• Share photos of the received products.

Our support team will investigate and provide an appropriate resolution as quickly as possible.

Delayed Deliveries

Although we strive for timely deliveries, delays may occasionally occur due to:

• Weather conditions
• Natural disasters
• Courier service disruptions
• Public holidays
• High order volumes during sales or festive seasons

International Shipping

Currently, PureBites ships only within India. We look forward to expanding our shipping services internationally in the future.

Order Cancellation

Orders can only be cancelled before they are shipped. Once an order has been dispatched, cancellations cannot be processed.

Thank you for choosing PureBites. We are dedicated to delivering fresh, crunchy, and delicious makhana with the highest standards of quality and care.